Not Providing Value to the Customer

Not providing Value

• When you spend your time sorting through the piles on your desk rather than working in a state of flow, you are not providing value to the customer.
• When you spend your time your time searching for your files instead of using your files you are not providing value to the customer.
• Your overflowing inbox does not provide value to the customer.
• Collecting and looking up information in Excel that you could automate with a google form and vlookup does not provide value to the customer.

Providing Value

• Helping teachers feel more comfortable with the digital tools provides value to the customer.
• Empowering students to take charge of their own learning provides value to the customers.