Update on Bots – 001

It has been an interesting process, but I’ve sort of hit a roadblock.

Well, two roadblocks.

Roadblock one: My idea was to have a bot to help teachers find the resources they might need. How do I find which websites are approved? Where do I find the OneNote note for my grade level?

The roadblock is embedding it on a webpage. I would have to use a separate website or service to embed it on my webpage. It is important to pay websites for their work, but I jut do not have 30 dollars a month in my budget.

Roadblock two: The brilliance of Dialogflow is Knowledge section. In theory, you can create a FAQ and Dialogflow will scan the document and you can search it with natural language. So if I ask the bot “install printer” it will scan through the FAQ and know that I want the second on installing printers.

I setup a FAQ, but it only responds to an exact match on the question. If you type “install printer” you get no results. You have to have an exact match with “I need to install a printer.” Which makes it a bit of a waste.

I am sure it is my fault, but I can’t figure out how to solve it.

Bot an Outsourced Brain

Evernote (which I do love) will call their product an Outsourced Brain, remembering the important details for you.

But I still have to remember where I put it or how I tagged it. Knowledge workers always have a mass of information to pull up and process.

So maybe the answer is to build a bot. Google has product called Dialogflow.

And you are really just mapping out possible conversation paths. But instead of remembering where the you put the link to the financial forms on the internet. What if I built it into the bot.

The added benefit is I can share the bot with people. People will ask me where something is. Well, I could look it up in the bot or they could look it up in the bot. Either way my cognitive load is reduced.

And working through this, it might be outside my skill level.  But, it is worth a try.